Enable a way to backup a Windows Phone, including SMS/MMS and applications and settings
Auto full backup of entire phone state to SkyDrive with the option to set via WiFi only.
This is a major issue that has persisted unaddressed since the release of WindowsPhone in November 2010. Microsoft has indeed demonstrated strong developer support with outstanding tools and even catering to SmartPhone-aware users by including features that many come to expect such as Copy-Paste in the “NoDo” update.
Unfortunately, addressing the question of backup and restore has never been given priority.
For the "Mango" release users were led to believe that there was some form of backup and restore functionality on the way; however after attempting this manually most users realized that a backup would only be performed when an update was made available. These updates are too far apart to justify the rationale for not allowing for more frequent backups.
Whether a transfer for restore is needed to be performed, every bit of data should be backed up.
This data would include:
- System settings (lock screen & wallpaper, theme, wifi, ringtones, etc.)
- App settings
- App data (local storage and game saves)
- App manifest and app installs (Marketplace)
- Contacts via People Hub
- Call history
- Messaging history (text threads, online chat, etc.)
- Photos and videos
None of the above information is device specific; and in the case of different platform versions, data such as apps would be re-installed, as opposed to just copied back over.
With that said, obviously the functionality does indeed exist, as demonstrated in backups created when an update is available. The question comes down to why this functionality isn't more readily available.
One usability concern would be whether or not the backup and restore functionality should in fact be manual or automatic. This could be a user preference that puts some responsibility on the user to either allow for automatic backups performed when connected to Zune or manual by clicking a "backup" button. In either case "checkpoints" would be created (similar to Windows System Restore Points).
For "Mango" there were also hints that a cloud-based backup solution would be made available; however at this time the only thing that gets restored from the cloud – via Live – is your contact and calendar information. A cloud-based backup and restore solution is welcome however a local solution via Zune should also be present (and again is demonstrated to work in updates).
This is an unacceptable amount of steps needed for the transfer user experience; and there are similar concerns that have been lingering when it comes to backup and restore functionality.
What is being expected of the user is to remember or otherwise personally keep track of several locations that different portions of device state and data may be located; and then the user is required to perform a series of complex steps to get the device in a state that isn’t even close to the original expected configuration. This is punishing the user and does not provide peace of mind to the user; nor does it entice a user to try a new device. Lastly, it leaves the user helpless in the event that a disaster occurs with their WindowsPhone device.
Regardless of the fact that there are different hardware configurations in the different flavors of devices available, one thing remains true: there is only one platform. This is different from the segmented Android market; however it is more of a hybrid situation compared to iOS (many more devices yet still a unified platform). Because there is only one platform it shouldn’t matter what WindowsPhone device a user has.
This isn't an anti-Microsoft or pro-competitor rant, but a plea to prioritize features vs. required functionality that should represent the core of the WindowsPhone platform.
PLEASE develop a feature that facilitates a true 100% backup/restore of EVERYTHING on the Windows Phone 7 (i.e., text message threads, configuration settings, apps)
Backup of all content of phone to allow user to restore on to new device purchased or replacement device
to live.com account / cloud
This feature is now available in Windows Phone 8.
that and back up for app data like game saves n all that
yeah, a full back up and restore. like "my phone" pain in the **** downloading apps and setting up accounts after reset/ new phone.
include also contacts. A backup is a must have app.
A key feature of smart phones.
Brett Sites commented
This is the most vital thing that needs to be done with the SMS Backup feature. I can't believe it's taking so long to get this out. This needs to be the top priority.
Its needed really bad!! I replaced my phone 3 times and had to reinstall all manually not to mention the sms I lost.
So, there's a "backup" but we still must do some things to restore our apps... For when an "Acronis" backup system like ??
Contacts and Agenda backup on your Windows Live account and app paid can be re-downloaded if you associate the good account with your phone...
Backup DOES EXIST! When an update is required, Zune does a backup of your phone.
Hey guys these are two suggestions I came up with let me know what you think.
Home screen customization (more than just colors) http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2482522-home-screen-customization-more-than-just-colors-
A tightly Integrated Ecosystem http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2498317-a-tightly-integrated-ecosystem
Kedar Paricharak commented
Like Nokia Suite, we need some app to backup all user created data. Right now there is confusing mix of Zune, Windows Live and Skydrive. Even after this, SMS are not backed up.
I had this feature on my old palm pda. It was very useful
Would be good have this feature. Used it loads with nokia's on ovi suite.
Please add other Instant Messengers to Windows Phone! Like ICQ, Jabber, GTalk, Skype.
Please also add WebDav support for additional storage like Skydrive!
Jack Logan commented
Proud LG phone owner with Mango. I love to brag about the product, but the lack of this service $UCKS!!!!!!!!!!!!!!!!!!!!1!
Samsung Focus is acting up, keeps rebooting itself about twice a day. And thanks to MS I have no way of backing up my whole phone. (An honest and for true backup... every last detail) So do I wait for MS or take out a day to completely restore my phone and lose quite a bit of information? This is a decision I should not have to make MS.
Alfredo M commented
not sure if anyone has kept up with this but Microsoft is hiring backup gurus for the windows mobile team. the end-goal in future release is the ability to restore your phone and apps in case stolen/broken/lost etc.
You have to pay Microsoft for most of the interesting additional features, yet they won't even let you do a full backup and restore! Money, money, money....
Enable a way to backup a Windows Phone, including SMS/MMS, applications, application data and settings
Enable a way to backup a Windows Phone, including SMS/MMS, applications, application data and settings.