Enable a way to backup a Windows Phone, including SMS/MMS and applications and settings
Auto full backup of entire phone state to SkyDrive with the option to set via WiFi only.
This is a major issue that has persisted unaddressed since the release of WindowsPhone in November 2010. Microsoft has indeed demonstrated strong developer support with outstanding tools and even catering to SmartPhone-aware users by including features that many come to expect such as Copy-Paste in the “NoDo” update.
Unfortunately, addressing the question of backup and restore has never been given priority.
For the "Mango" release users were led to believe that there was some form of backup and restore functionality on the way; however after attempting this manually most users realized that a backup would only be performed when an update was made available. These updates are too far apart to justify the rationale for not allowing for more frequent backups.
Whether a transfer for restore is needed to be performed, every bit of data should be backed up.
This data would include:
- System settings (lock screen & wallpaper, theme, wifi, ringtones, etc.)
- App settings
- App data (local storage and game saves)
- App manifest and app installs (Marketplace)
- Contacts via People Hub
- Call history
- Messaging history (text threads, online chat, etc.)
- Photos and videos
None of the above information is device specific; and in the case of different platform versions, data such as apps would be re-installed, as opposed to just copied back over.
With that said, obviously the functionality does indeed exist, as demonstrated in backups created when an update is available. The question comes down to why this functionality isn't more readily available.
One usability concern would be whether or not the backup and restore functionality should in fact be manual or automatic. This could be a user preference that puts some responsibility on the user to either allow for automatic backups performed when connected to Zune or manual by clicking a "backup" button. In either case "checkpoints" would be created (similar to Windows System Restore Points).
For "Mango" there were also hints that a cloud-based backup solution would be made available; however at this time the only thing that gets restored from the cloud – via Live – is your contact and calendar information. A cloud-based backup and restore solution is welcome however a local solution via Zune should also be present (and again is demonstrated to work in updates).
This is an unacceptable amount of steps needed for the transfer user experience; and there are similar concerns that have been lingering when it comes to backup and restore functionality.
What is being expected of the user is to remember or otherwise personally keep track of several locations that different portions of device state and data may be located; and then the user is required to perform a series of complex steps to get the device in a state that isn’t even close to the original expected configuration. This is punishing the user and does not provide peace of mind to the user; nor does it entice a user to try a new device. Lastly, it leaves the user helpless in the event that a disaster occurs with their WindowsPhone device.
Regardless of the fact that there are different hardware configurations in the different flavors of devices available, one thing remains true: there is only one platform. This is different from the segmented Android market; however it is more of a hybrid situation compared to iOS (many more devices yet still a unified platform). Because there is only one platform it shouldn’t matter what WindowsPhone device a user has.
This isn't an anti-Microsoft or pro-competitor rant, but a plea to prioritize features vs. required functionality that should represent the core of the WindowsPhone platform.
PLEASE develop a feature that facilitates a true 100% backup/restore of EVERYTHING on the Windows Phone 7 (i.e., text message threads, configuration settings, apps)
Backup of all content of phone to allow user to restore on to new device purchased or replacement device
to live.com account / cloud
This feature is now available in Windows Phone 8.
Untrue, this has not been completed satisfactorily. This suggestion was asked when WP8 wasn't released. We expect this for 7.x!
Samuel Gomes Barbosa commented
O Windows Phone para ser perfeito só precisa de duas coisas o instagram, e um modo que conseguisimos tirar um Print da tela !!
print screen in Windows phone 7 !!!!!!!!!
I see this is marked completed. I don't think this is true since this is still unavailable for WP7.x users. If I'm mistaken, please let me know where/how to do it. Since this was started for WP7.x, not WP8, I don't think it should be closed.
Erik Anthonis commented
Completed? Hello, what about us wp7.5 users? We won't be getting an upgrade to WP8. Will this feature be available in WP7.8 upgrade as well?
Print Screen, best apps (ios/android) in the moment.
I want instagram! We Need the original instagram, That we can post Pictures... The oficial instragram PLEASE
Please release the function to take print screen of Windows Phone, it's very important for us users, now thanks!
Tulakan Ruangrong commented
What logic is this!?
What completeness did you mean?
Bad, Microsoft Windows Phone..
Mobile Guru, this isn't complete. Text messaging backup is broken, and introducing it new in WP8 doesn't apply since it's a cross-version concern. WP7/7.5 users need this to carry their messages forward to WP8.
What's the point of making it available in WP8 if we can't upgrade from WP7 to WP8? What logic does that make?!
It Should also available for 7.8!!!!!!
I'm sorry, but this is NOT completed without saving app data and settings.
Robert Grant commented
Guys, please move your votes to this one I've created:
Dave Picklyk commented
I voted for this feature in the current OS, not WP8. How are the majority of Windows Phone 7 users going to take advantage of this feature if they want to migrate to Windows Phone 8? Also there is STILL no way to backup app settings! Everything gets lost when going to a new phone. This solution has not solved the issue.
Richard Nalezynski commented
How does this affect transferring data from a WindowsPhone 7 device to a new WindowsPhone 8 device?
Same idea was posted on wpdev http://wpdev.uservoice.com/forums/110705-app-platform/suggestions/2379628-real-device-backup-and-restore-functionality
If we compare it with Android's Titanium Backup application, which backups from any Android device and restore (on any other Android device) with settings/configuratins and data and sync it on the cloud (Dropbox and Google Drive), the backup and restore in Windows Phone 8 is very basic (only provides pictures, videos, text-messages etc). Please provide us this feature so we can backup & restore the all or individual apps on multiple devices with setting and app-data.
It doesn't sound completed to me even ON WP8. It says including SMS/MMS and applications and settings.
Backup doesn't save apps or app data, but you can easily reinstall apps by tapping them on the App list.
Robert Grant commented
Sorry for the double post, but:
Guys, please move your votes to this one I've created:
That's specifically for WP7.8 devices.
Seriously MS, you're either morons or cynical for thinking that device backup in WP8 will help people upgrade right now. Stop starting cool stuff with talented developers and then when it gets any good letting the BAs and beancounters take over. Stop getting stuff wrong and do this for us, please.
Loïc M. commented
Still not really included, not possible to backup apps data, i'm sorry but when I buy a game or anything else and i change device I don't want to re setup everything.
Why did you don't let people export their apps data to skydrive ?
Let developper export the Isolatedstorage to the cloud in order to have a full backup experience.