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• xpxp2002 commented  ·  March 5, 2013 12:17 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  This is still broken in Windows Phone 8. Windows 8's Mail client even got this right. What is the delay in getting this annoying issue resolved?

• Kazzan commented  ·  August 12, 2012 3:55 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Yes, it's annoying. Please, fix this!

• JMS commented  ·  July 11, 2012 5:41 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Yes, email sync is a big issue. Coming from BlackBerry Enterprise, I am very disappointed. I expect my Exchange email sync to be real time.....read mail, deleted mail, whatever!

• Tratcher commented  ·  December 7, 2011 9:24 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Note that a changed flag state (set flag, complete, clear flag) does not sync correctly either when an item is moved to another directory before syncing, but only if the other directory is not currently synced to the phone.

• Adam commented  ·  November 15, 2011 10:40 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  FWIW I just checked and in our environment (Exchange 2010 SP1) both iPhone and Android get this right. Marking an item as read or deleting it automatically pushes those changes back to the exchange server.

• Adam commented  ·  November 15, 2011 8:59 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I like how all of the commenters have voted 3 on this. How is this not working correctly? It can't be that hard to fix.

• Paul commented  ·  November 14, 2011 5:35 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I thought this would be fixed for sure in Mango. :<

• Paul commented  ·  November 14, 2011 5:33 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I thought for sure this would get fixed in Mango. :<

• mrgreat commented  ·  October 12, 2011 6:18 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  This is sucko and worked just fine on the old Windows Mobile platform..

• Simon Felix commented  ·  October 12, 2011 4:36 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  Yeah, I reported this twice too...

• xpxp2002 commented  ·  October 10, 2011 9:15 p.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  I reported this to @winphonesupport last year when build 7004 first came out, and it still isn't fixed. I don't understand how no one else has noticed this. It might be a minor issue if you only use Exchange and/or Hotmail, but if you archive messages with Gmail it presents a huge problem.

  The issue is that unlike any other Exchange ActiveSync client I've ever used, Windows Phone (and Mobile 6.x before it) caches read/unread/deletion data until the next forced sync or push occurs, but deletion supersedes a read/unread instruction. Thus, if you delete a message the message stays in your online mailbox until sync occurs, then when sync happens the message deletion action happens without marking the message read. It's as if the client simply tells the server to "delete" the message, which usually means archive the message (removing the Inbox label) or move the message to Deleted Items. Consequently, both happen without marking the message read and it will sit in your All Mail/Deleted Items folder until you manually go back on the PC and mark it read.

  The workaround is to manually sync your mail provider after marking the messages read, but before deletion. Then if you want them to actually disappear online you have to manually sync again after deletion. Very cumbersome and difficult if you have a busy mail account that you try to keep organized throughout the day.

• User787 commented  ·  September 28, 2011 8:51 a.m.  ·  Flag as inappropriateFlag as inappropriate  ·  Delete

  This defect is documented in the Microsoft Answers Forum Thread "E-mail read and deleted on WP7 shows up in in Outlook in Deleted folder but displays as unread" at http://answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/e-mail-read-and-deleted-on-wp7-shows-up-in-in/f82783a8-1d2a-46b6-b5b9-1645c5235f8c.