Own the update process
Get the carriers and manufacturers out of the update process. Carriers should not be allowed to arbitrarily block updates.
Todd
shared this idea
56 comments
-
Sunil
commented
As a Lumia 810 user, for just 2 months, I feel cheated that TMobile has discontinued to sell the phone now and there is no sign of updates to this phone. The "Other" storage keeps growing and its 3.5 gb now, just 300 mb remaining. Its a shame that a good phone with nice OS is being tarnished by a single other storage bug - and neither Microsoft, Nokia or TMobile care about users like me who pay up their hard earned money and show trust in their product. shameful.
-
dgre057 commented
This is actually a reason I know some people are reluctant to join WP...they know what a mess Android's updating system is, and they're worried WP will be similar.
It needs to be done like Apple - available on all devices, as soon the update is released - irrespective of geographic location, carrier or device.
So far I haven't received a single update - I've had to update manually via NaviFirm (and start fresh on my phone). I don't really want that to be the case, in the longer run.
-
b23h
commented
While I tend to think the manufacturers are responsible for the firmware, as an Lumia 810 owner I cannot emphasize enough how much I feel abused by T-Mobile. I would like to see MS attempt to push the idea of carriers taking responsibility for a support warranty of sorts. That is that the carrier will work with the manufacturer and with MS to ensure that the phone will be supported with firmware and OS updates for lets say for example, two years from release.
-
ReneeG
commented
It would be nice to have firmware updates directly sent to the Lumia 810. Why should T-Mobile have full control over a phone that the customer owns?? I got so fed up that I ordered an unlocked Rogers Lumia 920 because I know that will get the updates I need. Regardless, you can't just shove all of these disgruntled 810 owners under the rug. Provide the firmware updates that will give us Storage Check!
-
Sario27
commented
Have the Lumia 810 like others here, and really would like Microsoft to take over on this awesome phone! Love WP8 and don't want to be left in the dust because my carrier doesn't care anymore about my device. That would be almost as absurd as if my Windows 8 Dell PC couldn't get updated because Dell decided to come out with a newer model.
-
Sergii
commented
Bought Lumia 810 a month ago. Today read that it is EOL. So no more updates. There is also apparently the issue of "Other" taking up memory that is not being fixed by TMobile. Feel stupid now
-
Anonymous
commented
Because of carrier laziness people are blaming Microsoft for s%$&y OS and that can hurt the reputation of WP. Also hearing that updates are starting to roll out and then have to wait another month or so for it to appear in your region. What's up with that. How come Apple can push update to every device at once? And Microsoft can push PC updates around the globe without any troubles? And also take a look at what some people have to say:
http://forums.wpcentral.com/nokia-lumia-810/225195-810-users-want-no-other.html
http://forums.wpcentral.com/nokia-lumia-810/224109-lumia-810-eol-what-about-firmware-updates.html -
Bill
commented
With T-Mobile 810 still not having the storage manager and now it got EOLed, I think it's a must for Microsoft to do direct manual updates if they don't want to **** off a lot of customers. Who knows T-Mobile 521 might also reach EOL and no possible future updates in a short time.
-
Patrick
commented
Not getting Datasense and other features just because my carrier didn't want me to have it is an absolute joke.
-
rSAP needed
commented
[Get the carriers and manufacturers out of the update process. Carriers should not be allowed to arbitrarily block updates.]
+1
-
apinun
commented
OK,THANK YOU, I WANT AND WAITING......APPLICATION STANDARD FOR WINDOWS MOBILE.
-
johnnylai
commented
yeah, we should able to do it manually
-
Scott
commented
Seriously. I didn't even get the 7.5 update on my Titan thanks to AT&T. It's a joke. OS updates should be handled by the OS mfgr.
-
Anonymous
commented
its sad cause att customers aren't even looking forward to 7.8 anytime sooner because of the lack of updates such as tango
-
JD
commented
now retired been in the "SERVICE" industry all my life can not stress enough how frustated I am with the Lack of service from AT&T.They and their staff have stimied thousands of potential users of the WP enviroment. Do a secret shopper of any of their stores and you will realize the people most responsible for closing the deal are killing your business on the best OS out there. Might as well be a ****** OS because that is how they protray you. P.S. no update since Mango for my Focus i917-----think I am frustated?????????????????and they try to tell me it is MSFT's fault-----believe it.
-
razordullwit
commented
Looks like this will be a feature of Windows Phone 8 (and possibly 7.8) going forward!
-
Stu
commented
It is so important for Microsoft to own the entire update process end to end. Carriers state they want to own it to ensure properly interoperability between the handset, firmware features, and apps with their network - but I fail to see the relevance. It's not like the firmware is going to change the operating frequency (eg., make a 3G device suddenly a 4G one).
Apple have been able to do this all along, and all carriers willingly comply with it. I haven't heard of one instance when an iPhone or iPad failed to properly work on a network due to a firmware update. It is clear as day that Microsoft are starting to position themselves in a similar position - ie., a software and hardware manufacturer - with the recent Win8, Surface, and WP8 news. Please, for the sake of your users, own the update process.
You would not suddenly relinquish control of Windows Update to OEMs, so there is no reason to do the same with WP7/ WP8. The last thing you want is the horrible fragmentation issue that Android/ Google has on their hands. It will completely ruin this amazing operating system.
-
Diego Felipe León commented
I think that AT&T has no reason for lock features like Internet Sharing, 3G Switch and the most important but not least, Tell me that the update process needs to wait until a major release.
I hope Microsoft solve this problem because for me is very annoying and I think for many other users too. -
Tricia Sutton commented
Yes, let us as the users be able to drive when we update and let us upgrade our existing phones too. This disposable mentality for smart phones is wasteful, bad for the earth, annoying, and frustrating to me as a user... the hardware doesn't always have to change on a computer to update or upgrade it so make it so we get more years of life out of our phones and don't get stuck not being able to get apps we want because we need a new OS and our carrier limits our choices on phones so we are stuck (even if we were ready to upgrade).
-
WPUser
commented
One of the reason I bought WP7 phone because I didn't want to wait for updates from the carrier (like android). If carriers want to sell phones based on the latest OS as their selling point, it's not my problem. If OTA updates doesn't happen from MS then I will have to go to Apple again.
