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Own the update process

Get the carriers and manufacturers out of the update process. Carriers should not be allowed to arbitrarily block updates.

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    ToddTodd shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Mobile GuruAdminMobile Guru (Admin, Windows Phone) responded  · 

    Mobile operator control of the update process is standard industry practice followed by iOS, Android as well as Windows Phone. We will continue to work with mobile operators to make updates available to your phones when they are ready

    117 comments

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      • Yakko WarnerYakko Warner commented  ·   ·  Flag as inappropriate

        Two words: Lumia 810
        The Cyan update to bring things like Bluetooth 4.0 support will never reach this phone, that T-Mobile dropped support for not 6 months after I bought it. While I'm thankful for the "Developer" program to get the software update, the fact that the carrier has effectively shut down firmware updates for no discernable reason has soured me on the whole experience.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Agreed. It's a software thing not hardware. Telco's and continental borders are a last century idea. Just like regional dvd. It no longer makes sense in our current globally networked world. The only provisions that need to be made are that the software needs to recognise any difference's in hardware that may affect operation of the device.

      • Vadym VoznyukVadym Voznyuk commented  ·   ·  Flag as inappropriate

        Yeah this was implemented a while ago, should be closed now. Thanks MS for implementing such a nice and slick carrier-free update method!

      • dinomytedinomyte commented  ·   ·  Flag as inappropriate

        Good work, Microsoft, on the Preview for Developers. That feature was really appreciated.

      • JesusJesus commented  ·   ·  Flag as inappropriate

        Sign up on AppStudio, donwload the Preview for Developers and you'll get all updates (earlier!!) "On-The-Air"!
        It's really simple!

      • dgre057dgre057 commented  ·   ·  Flag as inappropriate

        Is Black a Microsoft update or a Nokia update? Soon there should be no difference, and MS have made all their updates available to everyone immediately through these simple steps:

        1) Go to http://appstudio.windowsphone.com/?stay=1 and click “Start new project”.
        2) Sign in with the outlook account you use with your Windows Phone.
        3) Select a username (not important), tick “I agree”, and then click register.
        4) On your phone, download the “Developers Preview” app (http://www.windowsphone.com/en-us/store/app/preview-for-developers/178ac8a1-6519-4a0b-960c-038393741e96) – you can actually install apps to the phone from the internet!!
        5) Open the app, sign in with your account, agree to the terms and click “Enable Preview for Developers”.

        All done! Now any updates will show up immediately under “Phone Update” in Settings. No more waiting for useless providers to get them to you.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Agreed this is mandatory for Windows Phone to thrive.
        Apple Phone users get the updates Apple makes for them. In the meantime I'm sitting here with my Nokia 810 ( I got it because of the SD card option ) which I bought outright ( $500 ) and now TMobile will not let me have the Black update which is released for the phone. So my great phone investment is now worthless.

      • DylanDylan commented  ·   ·  Flag as inappropriate

        I don't have data sense on my Ativ S with GdR2. NZ carries suck when WP updates are being deployed.

      • MiltonMilton commented  ·   ·  Flag as inappropriate

        Agreed, with lumia amber you guys in microsoft failed completely, you should look for a new way to update your os in shorter periods of time, maybe you should ask for help in apple, they updated their whole compatible devices to ios7 way before some of us dreamed about having amber

      • AMAM commented  ·   ·  Flag as inappropriate

        By the way I can't use " Windows Phone 8 Update 3 Preview" since I haven't got GDR2 update yet.

      • AMAM commented  ·   ·  Flag as inappropriate

        Did you believe I still did n't get the amber update in 12/2/13 for my lumia. just take a look at the number of "waiting for approval" in the amber status page. Who is responsible for this. Did n't I have to right to get the recent update for the money I paid.

      • RichardRichard commented  ·   ·  Flag as inappropriate

        This should be a must, microsoft doesn't send updates through computer manufacturers for their pc consoles, it should be the same for their smart phones, updates direct from Microsoft, my carrier refuses to release a bug fix update for my windows phone, an update that Microsoft released to carriers almost a year ago, and I still have to contend with this BUG, it really changes me outlook on WP devices

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