Sync other Contact folders from Outlook, not just the default. Be able to view Contacts by folder.
Users have multiple Contact folders in Outlook / Exchange to keep their different kinds of contacts seperate (business, personal, vendors...) Allow syncing of those.
Greg Sweers commented
As a business owner this is a critical feature. I have our CRM tool syncing to a contact subfolder so my personal and business contacts are not mixed. There is so much wrong with the fact that Apple and Android have better integration with a Microsoft product than Microsoft does... I will be moving back to Android if this cannot be fixed with a 3rd party app or microsoft releases a upgrade to 8 soon.
I appreciate this Feature. Please implement!
James Faulstich commented
Windows Phone 8 is definitely not ready for prime time. I'm dumbfounded that Microsoft released a product like Windows Phone 8 trying to complete with iOS and Android yet completely overlooked standard feature requirements of any business class smartphone user with at least the two (2) major design flaws: 1) No sync of contacts within subfolders of the Contacts folder (Exchange Activesync on iOS and Android readily handle this); 2) No support to play .wav files, the standard attachment of voicemail systems with e-mail notification.
Microsoft needs to get serious about its process of design to production or get out of the game. Real world users of Final Product Releases should NOT be BETA testers. Windows Phone 8 and Windows 8 were both released with complete disregard to how the product should have readily been anticipated to be used by real world users.
Mr Jones commented
Just crazy this doesn't work. I thought Windows Phone might be actually getting serious, but it maybe still has 2 or of hard work at this rate. I wanted a viable alternative to the main platforms, but it's just not there yet sadly.
I agree with Dean Coates except that I bought my new Windows phone and totally assumed that this would work. If I new that it would not sync with my contacts folder this would have been a 100% deal breaker. That iPhone would have better syncronization then a Windows phone makes me completely doubt the credibility of this phone system. This has to be fixed like yesterday! Absolute first priority on an other wise good system.
Dean Coates commented
The fact that this cannot be done currently has stopped us moving to Windows Phone 8 from Blackberry. We are a growing company of 50 staff, 20 of whom are mobile users.
Daniel Meek commented
I can browse all of my contacts, and when using voice commands to call or text someone it can find all of my contacts, but if I do a search I only get my phone contacts and not my Exchange or Google contacts. Tighter integration please!
iOS provides this functionality and it works perfect! Can't understand why Apple is able to sync Outlook / Exchange better than MS!
Tim Stone commented
I can create the folders in Outlook and they are live on my exchange account. This allows me to group contacts by categories which really helps in many ways. However, in Win 8 RT mail, and on the Win 7/8 phones, these contacts are invisible. I have seen posts on this dating back to early Win 7. Is Microsoft simply not going to support this ?
Brian Pedersen commented
This is also a showstopper for me. Yes, iPhone syncs better with MS products than MS. Ouch...
b brown commented
why must we have to memorize all our contacts by name?
I came to windows phone 8 to get away from google and sync to my desktop outlook with categories.
This is basic stuff.
I am trying to give away my Blackberry for WP8, but basic functions like syncing the contact folders need to be corrected before I can make the move...
Have to agree I couldn't believe that it isn't possible to sync Outlook contacts/calendar without syncing via the cloud. Older version of Nokia and Android phones can do this why not the latest OS. As also mentioned in these comments, users should be able to say what folders should be synced (as previous)
It is not acceptable that Microsoft just ignores the business community by not including this feature. I am giving my Nokia 920 to my son and go back to iPhone. Shame - I really like the phone, but the outlook problem and the fact that I can not update the Sharepoint 2010 calender from the IE10 browser makes it a really bad business decision to have bought the phone.
The fact that MS doesn't think we need the functionality of syncing different contact folders is totally ridiculous. I should be able to sync sub-folders also. this should include calenders and all outlook folders. This is not a BUSINESS phone! MS how could you do this. My Nokia 920 goes back to AT&T in the morning. I will wait on the new Blackberry's in January. At least they do all of these basic functions found in Outlook.
Apfelsaft schorle commented
Unbeleavable, this don't works. On my iPad it works fantastic easy. Apple works better together with Microsoft exchange than the own systems! Hopefully a update will come.
Buzzy Winter commented
This is a must for many businesses. The ability to manage contacts by separate folders in Outlook is the ONLY way to manage large / varying lists; especially people who use those lists to separate personal contacts from business contacts. Having this ability to sync them all, AND to view them on a per list/folder basis as well is crucial.
I know of many who will not purchase a Windows Phone because this feature is missing!
Additionally having the ability to separate contact lists by the service they are synced from would be beneficial.
I noticed that tasklist subfolders is present in calendar section of wp and that every task is identified with different "account".
Why is not possible to access different contacts folders from WP ?
I can't believe that nobody is interested to this feature.
I really hope in a fast upgrade of the contact manager.
Our organisation has a contacts folder under public folders that we manually update with staff movments. We used to be able to drag this up from Public folders as a subfolder of the users contacts and their Blackberry would automatically update with the new staff members details or remove the departed. So far I haven't been able to find a suitable solution to this and it is diffucult to manage without a "central contacts" scenario. GAL searching is too hard for lazy users...
WOW, can’t believe this is missing. I just spent 4 hours on the phone w/ MS, no one even seemed to know it wouldn’t do this. Finally, upper level support chimed in to say, no can do. This isn’t Exchange (Or even Outlook) compatible without this option. We may have to back to the iPhone. Really?