Please enter your feature suggestion...

Two-way full email sync

We need the ability for the phone to automatically push changes back to the server. Right now, the only way to do this is to manually click the sync button. After deleting or moving emails, one has to click the sync button (or wait for new email to arrive) for the changes to sync back to the server. This really needs to perform automatically immediately after the action has been performed.

1,493 votes
Sign in
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    ousooner314ousooner314 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Mobile GuruAdminMobile Guru (Admin, Windows Phone) responded  · 

    While we can’t promise to ship every suggestion that gets submitted, we will be sure that our product development team receives your feedback. We’re always listening!


    Sign in
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      • Anonymous commented  ·   ·  Flag as inappropriate

        Why is the "reply-to" field in e-mails being ignored? Say I get an e-mail from ; many times, the "reply-to" address will direct it to, some kind of dynamically generated address that's designed to keep the thread going.

        On Windows Phone, replies can --only-- be sent to the "from" address. The "reply-to" field is completely ignored, much UNLIKE Outlook on my desktop or in my browser!

        email RFC (5322):

        "3.6.2. Originator Fields
        The originator fields also provide the information required when
        replying to a message. When the "Reply-To:" field is present, it
        indicates the address(es) to which the author of the message suggests
        that replies be sent. In the absence of the "Reply-To:" field,
        replies SHOULD by default be sent to the mailbox(es) specified in the
        "From:" field unless otherwise specified by the person composing the

        Please, correct this functionality!

      • Alan FidlerAlan Fidler commented  ·   ·  Flag as inappropriate

        Just switched from IPhone to Windows phone and discovered the mindless stupidity that is Email sync on Windows Phone. Do you people at Redmond actual THINK about the way people use devices? This is idiotic. My IPhone updated the mail on the server perfectly and I expected a Windows Phone to do the same thing. Pathetic!

      • RmmfRmmf commented  ·   ·  Flag as inappropriate

        This should be available to / WP / Outlook 20xx users...

      • AOAO commented  ·   ·  Flag as inappropriate

        I agree with everything that has been said here. The fact the Microsoft's phone platform has the least functional of all the competing ActiveSync clients is infuriating. The irony of it just kills me. I run in a corporate environment that allows me get whatever phone I want. If this does not get fixed soon, then bye bye WP8.

      • JukeBoxxJukeBoxx commented  ·   ·  Flag as inappropriate

        Today email functionality is one of the most important feature for smartphones. Email traffic is increasing extremly. Why MS do not pay attention on it?? Shame Microsoft..!

      • BrianBrian commented  ·   ·  Flag as inappropriate

        The app should sync whenever you hit home or back from the mail client at the minimum.

        read/unread not always being synced is annoying but not having files move around without hitting the sync button sucks.

      • Peter GPeter G commented  ·   ·  Flag as inappropriate

        I agree. Apple email app does better sync then windows email app. Please improve email sync.

      • George Koch IIIGeorge Koch III commented  ·   ·  Flag as inappropriate

        I can't believe that for a phone built by the same company that provides Exchange, that this isn't baked in by default. I wonder if anyone in Redmond has to "eat their own dogfood" and has to use WP8 as their mobile device. It would seem that if they did, this issue would quickly become a very large and painful bug (unless you don't care about read emails vs unread emails). Please update WP8 to include a fix to this so that email accounts that sync to Exchange automatically sync emails as read as they are read. Working off of a zero-inbox it defeats the purpose when my inbox and action folder shows empty, but my archive shows a bunch of unread messages.

      • D GreeleyD Greeley commented  ·   ·  Flag as inappropriate

        My e-mails do not show up as read between laptop & phone. If I read on phone, it will still show as unread on laptop. If I read on laptop, it will show as unread on phone. When I first got my phone a month ago, I thought e-mail was syncing up as read on both devices, but now I'm not so sure. Now, nothing I do seems to resolve this. It is so time consuming to look at e-mails twice to be sure I've read them.

      • PawelPawel commented  ·   ·  Flag as inappropriate

        just switched from iPhone, unfortunatelly I have to switch back to iPhone because of that issue

      • Rodrigo NovaisRodrigo Novais commented  ·   ·  Flag as inappropriate

        Switched just before knowing about this issue. Needs correction ASAP. It is really disapointing to sync all the time...

      • William BudneyWilliam Budney commented  ·   ·  Flag as inappropriate

        Yes, this seriously needs to be fixed. I just switched to windows phone and currently disappointed... I never even knew a smartphone could have this problem

      • BillBill commented  ·   ·  Flag as inappropriate

        agree, this needs to be fixed. pressing refresh everytime reading an email is way too tedious

      • Nishanth ChandranNishanth Chandran commented  ·   ·  Flag as inappropriate

        Yes, I'd imagine this would be a) a very simple change to implement and b) doesn't have a significant impact on battery life. It's an unnerving experience when I delete mails, move them around etc. (but don't press Sync) on my phone and when I open mail on my PC a few minutes later, none of the changes are visible yet.

      • Paul NewellPaul Newell commented  ·   ·  Flag as inappropriate

        Yeah, this is annoying. I don't mind hitting the "Sync" button after moving messages around, but my user-base will. As much as I hate iOS mangling my users' Calendars, this won't fly.
        Please take this suggestion into consideration with future updates so I can suggest WP8 without caveats!

      • cenitcenit commented  ·   ·  Flag as inappropriate

        It's almost a shame that the creator of the Exchange ActiveSync has such a bad implementation on their latest phone os...

      • MichaelMichael commented  ·   ·  Flag as inappropriate

        This isn't even optional for me, and any other business user. I get too many emails to baby sit "Read/Unread" flags. Android and iPhone work, and Microsoft needs their's to work to even be in the enterprise game.

      • Funky CricketFunky Cricket commented  ·   ·  Flag as inappropriate

        This is HUGE for a business user. I need any changes I make on my phone to sync back, if you are worried about battery life, give me the option to change to that at least.

      Feedback and Knowledge Base