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Continue to use Zune for media sync in WP

The WP sync app/manual copy is inferior to Zune for syncing media. Return to Zune for syncing media, including playlists and play counts.

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    EntegyEntegy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Mobile GuruAdminMobile Guru (Admin, Windows Phone) responded  · 

    Thanks for your suggestion. It’s always great to see such great feedback and excitement about this feature. While we can’t promise to ship every suggestion that gets submitted, we will be sure that our product development team receives your feedback. Keep those votes coming!

    1017 comments

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      • James LaytonJames Layton commented  ·   ·  Flag as inappropriate

        I waited for around a year for some report. Microsoft refused to answer our questions so today I went and got an iPhone 5c. I was surprised when all of my music and podcast downloaded from my computer. I had forgot that a phone could do that...

      • James LaytonJames Layton commented  ·   ·  Flag as inappropriate

        I am going today to look at changing phones. This one issue is enough for me to say I do not want another Windows phone. I will be getting an iPhone. I wish I would have just kept my old WP7 but I wanted the new WP8 and it was the dumbest think I have ever done (technology wise, at least).

      • James RJames R commented  ·   ·  Flag as inappropriate

        To be completely honest, Microsoft, I still use my Zune 120GB, Zune HD, Zune Desktop, and Windows 7. I will continue to do so for the foreseeable future without ONE app to handle: purchase of music, movies, TV, music videos, audiobooks, apps; subscription to podcsts; synchronization of the aforementioned media to my phone, backup of that phone, updates of that phone; wireless synch with that phone; auto-playlists synched wirelessly to the phone. That's what keeps me in Zune instead of using X-Box Music/Video. In comparison, they're nothing but very poor substitutes for Zune. I'll also be reverting back to Windows Phone 8, and possibly even Windows Phone 7 so I can use Zune again with my phone. I do not like X-Box Music, X-Box Video, the desktop synch app, nor any of the corresponding phone apps, and I suspect I'm in the majority on this one. You can change this back any time, but if not, you'll begin eroding user base and you'll never encourage iPhone/Android users to switch over. iPhone users have one app on the phone (iTunes), and one app on the desktop (iTunes). Why then do PC users have at least 3? Who thinks that's a good idea?

      • James RJames R commented  ·   ·  Flag as inappropriate

        Zune, the Zune Hub, and Windows Phone 7 got everything right. They just needed one or two extra features - purchased videos on the phone, playlist creation, and audiobook synch from within Zune Desktop. That's all you had to do. Instead we have 3 desktop apps that do maybe 1/3 as much as Zune did, if we're being generous, and we have 5-6 phone apps that add a few features, but lost a huge number in the process. I don't believe the loss is worth it. Please just put back Zune, and let us use it for purchasing music, TV, movies, music videos, apps, audiobooks, and subscribing to podcasts, synchronizing that to the phone, and have one single Zune hub again on the phone. Please.

      • Anonymous commented  ·   ·  Flag as inappropriate
      • Dave GDave G commented  ·   ·  Flag as inappropriate

        Very well stated comments James R.

        MS is trying to put the cart before the horse, again. Same problem with Win8 - "Hey, tablets are on the rise!" - and they a massive re-org later, they finally understood that you have to pull users into your vision, rather than push them - design for the present, plan for the future.

        Apps are fine on limited devices, and I understand the need to segregate functionality on phones as they can be updated in rapid fashion. But on desktop where we have screen real estate that can facilitate apps with significantly higher functionality, we don't need 5 different apps - especially when one already existed, looked more modern and "designed" than the very dull web-like Xbox related apps.

        Rebrand it Xbox Music centre already, and just re-release MS. Recognize that people still purchase tracks and they're never going to buy in your subscription service by making their experience with their own music horrible. Pull, not push.

      • James RJames R commented  ·   ·  Flag as inappropriate

        One of the highest rated items on this site. Microsoft, please understand this is a huge thing. No one likes the split into XBM, XBV, Podcasts, FM Radio, no audiobooks, and a Windows Phone Synch app. No one likes it. No one thinks it makes sense amongst your consumer base. Apple users laugh at having so many apps in comparison to iTunes. I know because I showed it to more than one iPhone user. Restore Zune, and create a Zune Metro app that doesn't destroy the Zune aesthetics. This is not a difficult thing, unless there's another Stephen Sinofsky running X-Box Music/Video who is the single person holding this up and saying 'no.'

      • James RJames R commented  ·   ·  Flag as inappropriate

        I agree with so many of these comments. We started Windows Phone 7 with Zune as the desktop client. Zune would manage: music, video (tv shows, movies, music videos), podcasts, audiobooks, apps, synchronization.

        Now, we have X-Box Music, X-Box Video, Podcasts, FM Radio, no audiobook support, and even a separate Windows Phone synch program that's utterly worthless. How is this in any rational, logical, meaningful way called progress??

        Do you honestly, in your heart of hearts, believe that a current user of Windows Phone could rationally argue to a user of iTunes that using 5 separate programs to acquire content, and one separate program to synchronize content, is actually better than using JUST iTunes to purchase, manage, and synchronize content? Are you really trying to make that argument? That will completely and utterly fall on deaf ears, and WP users will get laughed out of the room.

        Please, if you want your marketshare to grow: get rid of X-Box Music, X-Box Video, Windows Phone synch, and replace all that mess with Zune. Have Zune synch content, manage metadata, purchase content and apps, and manage my collection. Its interface was beautiful, as opposed to the stark, Soviet, dull, lifeless, gray X-Box Music/Video apps we suffer through today.

        You want to grow marketshare? Listen to those who use your products now. Address their concerns. Their concerns are what will be the concerns of new users in the future. Address them now and you make many many people happy.

      • gordiegordie commented  ·   ·  Flag as inappropriate

        Bring back Zune. Much better managing and placing metadata. I'm a liner notes nerd and WP 8 omissions bumming me out.

      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        Bring Zune back! Why do I have a broken Xbox ad that can't sync properly, looks like garbage, functions worse than garbage and continually gets worse and worse? This isn't that complex. Zune was the best thing to happen to my music collection. Xbox music is the biggest atrocity to happen to it. Quit shoving Xbox down my throat! Why wont anyone listen to the biggest request in here?! No one likes your ****** Xbox music. Get rid of it. Say sorry. Then put Zune back in. I would throw every vote I have into this one thing but it only allows three. The music scenario on WP has been in freefall since the removal of Zune. Ugh...im ranting and ranting and it probably will never amount to anything. Why don't you listen to our biggest request?

      • Jonathan Ibañez CojuangcoJonathan Ibañez Cojuangco commented  ·   ·  Flag as inappropriate

        Otherwise Zune and Windows Media Player could combine to become a built-in Xbox Music app for the desktop which will retain all functionality from Zune, and Windows Media Player, while also offering access to the Xbox Music Store, and cross-device synchronization for content and devices itself.

      • Jonathan Ibañez CojuangcoJonathan Ibañez Cojuangco commented  ·   ·  Flag as inappropriate

        It would also be great to simply merge the Nokia P.C. Suite, Nokia Ovi Suite, Windows Phone App and Zune into a general Windows Phone Hub that also syncs with what's soon to be Microsoft Mobile Oy's phones, and most of Microsoft's older phones, or at-least update the Zune desktop application/programme to become the Xbox Music application/programme and retain all functionality, because Zune has a large support base.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Over sixteen thousand votes for this one. Let’s see if Microsoft will really listen to the users.

        I have to agree with the masses. Zune was the best media hub and service I have ever used. Easy to sync and organization was spot on for my massive media library. I miss the integration between my WP7 and Zune. It worked and it worked very well! I was rather disappointed when I upgraded to WP8 and discovered the phone wouldn’t work with Zune. Then to sync my media on WP8, they gave us the Windows Phone app for desktop?? Are you kidding me?? What the **** kind of attempt is that? It is a major step back!

        Xbox Music… it is horrible, I don’t like it. A playlist that was created in Zune had 200 songs, when it syncs to Xbox Music cloud, only 5 songs. So much for all day listening… A lot of the functionality that worked in Zune is gone. Again, another step backwards and that’s why my family still use the 3 Zune HDs and Windows 7.

        Please, bring back Zune as the media hub and sync tool for WP8, Rebrand it and call it whatever you want. Then you’ll be very close to having the great smartphone!!

      • GabrielGabriel commented  ·   ·  Flag as inappropriate

        What is the point of this user voice if MS won´t listen? One of the top requests is to bring Zune back, use it as syncing app to WP 8.
        Zune is a fantastic piece of software, elegant, beautiful and easy to use. Syncing with WP 7 was a breeze.

        Why the change to those terrible and ridiculous Sync App and the worst app ever of Xbox Music.

        I understand they want to move away from the Zune brand. Don't want it? Change the name, restyle it a bit and voi'la! For all user's sake.
        Make. Users. Happy.
        Just let WP 8 work with Zune (change the godamn name to whatever you want).

        Zune is great. Xbox Music is ridiculous, a joke to us clowns.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Zune is the most elegant and beautiful piece of software on my computer. Nothing else compares. I will stick to the Desktop just for Zune. Please update it so we can use our Windows Phone 8 and newer WP devices with it. PLEEEAAASSSSE Microsoft. :-)

      • BobbyBobby commented  ·   ·  Flag as inappropriate

        Zune was the best music app I have ever used. I don't understand why it would be discontinued when it was a superior product.

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