Continue to use Zune for media sync in WP
The WP sync app/manual copy is inferior to Zune for syncing media. Return to Zune for syncing media, including playlists and play counts.
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The Windows Phone Sync Utility is the worst application I have ever seen. A 2 year old could make a better hello world app.
Totally agree with the other 600 plus comments. whoever at ms that App Preview 3 was better than Zune is a complete ****
I mean for god sakes, What were you guys thinking??? Bring back Zune or put out something that wasn't written by the interns.
Simon Dalzell commented
Please, please fix the media experience on Windows Phone 8. I'm almost considering going back to a Windows Phone 7. I absolutely loved Zune and the entire WP7 media management system, and I'm honestly a bit confused as to why on earth any of it should be changed for WP8.
bring back zune , soon
It's been several months and there's been no good solution. I doubt we'll ever get a good synch method. I've been on board with WP since the early days of WP7, but I'm moving on. Time to sell my Nokia 920 and get a HTC One.
please go with the zune idea for windows phone 8 and also add a feature in phone music player for adding a particular song to the playlist other than now playing.
This got my vote. I'm all in favor of progress so if need to dump Zune for something newer and better, that's fine. But "better" is the key word there. I was a WP7 early-adopter mainly because I loved the music management. I had an auto-playlist based on songs I'd hearted that I could sync back and forth. Now I upgraded to WP8 as the loyal customer that I am, and my reward is no autoplaylists and no hearts. I can sort-of get autoplaylists from zune to import by jumping through a bunch of hoops (use the desktop version of the windows phone app and then add the zune playlists there, but of course you still have to open zune for them to update...), but without syncing hearts it's pretty useless because my autoplaylist will never get updated. It's just a mess. Why do you even allow songs to be hearted on the phone if I can't do anything with that? What's the point?
I should have done more research before upgrading, but I guess I just assumed Microsoft wouldn't completely ruin a major strong point.
I'll end my rant now. I've spent hours searching online thinking I must be doing something wrong. Now I see it's just the way it is. Disappointing. I'm embarrassed that I used to go around telling people Windows Phone was the best. It is a great mobile OS, but the music management is terrible now. I don't want to give up on Windows Phone yet, so please fix this.
31 pages and 8k votes supporting this suggestion and nothing has changed or offered an alternative solution. I realize no one will ever consider my suggestion but here's my 2cents anyway.
How about offering a WP8 connector for Zune desktop similar to the connector for iTunes?
To translate Mobile Guru's responds. Thank you for your suggestion, expect us to ignore it so go F off and go pound sand.
I understand your -new does not equal better- statement Simon and believe me, I'm not trying to say the current software is an improvement over the features and functionality enjoyed with previous software... if I had things my way, the current software would be a more streamlined version of ActiveSync and it would work across the board with ALL Windows Mobile/Windows Phone devices! It's simply that Zune development seems to have halted so it's not reasonable to expect any progress asking to go back to the 'old way' with newer devices. Microsoft won't even fix the Zune Metadata collection problem with supported devices that it should work fine with. My example being my Windows 7.8 phone syncing with an 'all Microsoft' Windows 7 PC and transferring TV recordings which all come out as dated 01/01/2001 in Zune or on my phone (even though they're correctly dated in Windows Media Centre).
I would have bought a Windows Phone 8 device (and therefore been able to use the current software) but unfortunately there aren't any with proper slide out keyboards anymore so my choices were limited to my refurb HTC 7 Pro... and therefore by default to use Zune for syncing.
Going back to when Windows Mobile devices were the thing, my TyTN II worked with Microsoft ActiveSync under Windows XP and although it wasn't beautiful looking software (compared to its successor for Vista, Windows Mobile Device Centre), it was full of strictly 'phone related' functionality.
If Microsoft wants to provide a streaming media music service with things like Smart DJ and Album art gathering etc by all means let them do so - as an independent service which is made to be compatible with other relevant software such as that used for synching phones and playing games on Microsoft platforms/consoles.
What you (and many others here) are protesting about would still be perfectly achievable this way if Zune passes were transferred across to the new service and that music related software was designed with compatibility of phone syncing software in mind.
Simon Gregory commented
Flying_Kiwi, I can't tell for sure from your comments, but have you tried using the 'current' software?! Nobody here is bothered about the name 'Zune', but I imagine if you are having metadata issues with Zune and WP7.8, then you'll find what they've produced with XBM and WP8 to be an unmitigated nightmare. The problems are well documented on the web and updates are coming out at a snail's pace. IMO, the new product is flawed and inferior to Zune in every way. In this case, new <> better!
I've been a fan of Zune and Windows Phone since the beginning. Unfortunately for me, I just upgraded to a Lumia 920 and couldn't believe it when I found out my Zune Pass content would no longer sync! Why would Microsoft break or intentionally remove support for such an important feature of the Windows Phone?? Now, I'm forced to think about upgrading to Windows 8 when I can't afford to, and by the articles I've read I'm not even sure that will fix the problem. In the meantime, I'm embarrassed by my new phone. I don't want to show it to anybody because my music is all messed up now and I can't use my Zune Pass as I've been using it for YEARS! Even the Marketplace on the phone doesn't seem to work and only plays 30-second clips, so I'm completely stuck with a messed up phone with no music. Microsoft, I'm extremely disappointed in this problem to the point of possibly returning my new phone. Show your appreciation for your customers and stop abandoning the successful products we all use!
As you are using 'current' software with your Windows Phone 8 device Michael, why not report any bits that don't work to the relevant Microsoft department for investigation and fixing? I take issue with your claim about Zune and Windows Phone 7 working well - I've just spent quite a while going back and forth with Microsoft trying to get a Windows Media Centre Metadata related bug fixed. As Zune development has stopped it wont be fixed.
You're lucky you have 'current' software so Microsoft can work to fix any bugs which may be present, also to consider the feature set. Make sure you are SPECIFIC with reporting individual bugs and features you want added. What you get will still be a Windows Phone synching app though and not Zune - that's gone forever more. The best you can hope for is to have the Windows Phone Synching App improved.
Zune worked well for Windows 7 phone and would do so for Windows 8 phone if given the chance. Desktop app is just plain ****.... Doesn't work and has no features
Why not call a spade a spade and get ride of these non-Windows Phone related labels. Her in the UK (and most places in the world) Zune is not synonymous with hardware only software and why Microsoft decided to call their Phone syncing software anything other than a specific name associated with Windows Phone (not Zune or X-Box) is mystifying. I have no Zune hardware nor an X-Box and that's the way it's going to stay so naming an app something like Windows Phone App makes perfect sense to me!
Now in terms of functionality, it's clear that many people are unhappy with the lack of capabilities - heck, I only have a Windows Phone 7.8 device and I'm unhappy with the Zune capabilities (especially when compared to what ActiveSync and WMDC could accomplish with Windows Mobile devices) so there's no doubt some of the missing functions need to be brought back.
My preference would be through a 'minimalist' app which links other already built in software seamlessly to do the job eg Windows Media Player is the place where audio and video files to be synched are configured and any transfers managed - and all the relevant metadata should be transferred through such as favourite star ratings and dates of TV recordings etc.
I was infuriated when I upgraded my WP7.8 to a WP8 only to find that it didn't sync with Zune. Now all my music, playlists, album art, artist info, podcast settings, etc. is all JACKED UP on my WP8!! Please let me sync my WP8 with my Zune software. It blew me away that you guys downgraded to that shamefully inadequate syncing program.
I still use Zune on my windows 8 laptop, because Xbox Music just doesn't compare. Zune, the software and hardware, were the first Microsoft products I really loved!
Bill Budenholzer commented
Obviously this is going nowhere. After months of begging, we still have this lame prototype/concept/preview thing that is barely functional. I'm tired of waiting Microsoft! It was months before Vista was functional. Months with Xbox Red Ring of Death. Windows Phone 7 was aborted before it had a chance. Now we have Windows Phone 8 and we're still waiting. Will it be Windows Phone 10 before we ever see anything as good as the Zune desktop software?
Really wish Microsoft didn't stop zune support. Xbox music is alright for a touch based program, but I like Zune better