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Continue to use Zune for media sync in WP

The WP sync app/manual copy is inferior to Zune for syncing media. Return to Zune for syncing media, including playlists and play counts.

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    EntegyEntegy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Mobile GuruAdminMobile Guru (Admin, Windows Phone) responded  · 

    Thanks for your suggestion. It’s always great to see such great feedback and excitement about this feature. While we can’t promise to ship every suggestion that gets submitted, we will be sure that our product development team receives your feedback. Keep those votes coming!

    743 comments

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      • RhiannonRhiannon commented  ·   ·  Flag as inappropriate

        I wish I could say that I've had some success in improving my Xbox Music "experience" since I changed from WP 7.8/Zune to WP 8/Xbox. However, it is still a DISASTER!!!

        I certainly give kudos to the patients folks at Microsoft who have made countless suggestions and promptly replied to my pleas for help. However, even THEY are out of ideas, now, and have said that there's nothing else they can offer me.

        SO, my "solution" is that I'm officially making my old WP 7.8 Phone my "playlist device"--and using my Zune software to utilize the Music Pass. I've completely given up trying to create playlists on my new WP 8 via XBox.

        Microsoft, can you hear me? If so---can you please fix this giant BUG, or whatever it is?

      • Scott SimmonsScott Simmons commented  ·   ·  Flag as inappropriate

        One question, why not? why not give people the choice? On one hand I really like the simple file explorer view for a move manual copy approach. But it seems like you could do both still and let zune sync as well.

      • Scott SimmonsScott Simmons commented  ·   ·  Flag as inappropriate

        I cant agree more. I just got my HTC 8x, and i'm a little disappointed to learn the hard way I cant sync my Zune pass music from my desktop to my phone... I need to manually download it on the phone? really? I'm still in a bit of dismay over this. Wondering if upgrading my Phone 7 device to Phone 8 was worth it.... MS already screwed my Zune HD out of full functionality by removing apps, and killing downloading form the ZHD.

      • Charles AngersteinCharles Angerstein commented  ·   ·  Flag as inappropriate

        Please, please, please, please dump this half assed Windows Phone App Preview 3. First off, calling it Windows Phone App is about stupid. Everything on my phone is already called Windows Phone Apps. It's confusing. What the **** are you guys thinking? Naming all your products the same thing (Outlook.com, Outlook, Outlook On The Web, @outlook.com) is just stupid.
        There was absolutely nothing wrong with Zune. It was mature, feature rich and pleasent to look at. All features your new software is lacking. You never should have pushed this off on us unless it was ready. The last two years all Microsoft has done is release betas into the world untested on conusmer products. For free services this is kind of annoying but when I pay you for a product I expect it to be finished. If I buy a table from a furniture store and it arrived at my house with a missing leg and deep gouges in the table top you'd better believe I'd be returning it.
        Get your act together and start treating your customers with respect.

      • MistoyvichMistoyvich commented  ·   ·  Flag as inappropriate

        Please bring Zune back! I understand the need to disconnect from the Zune branding but this is actually killing a good brand now... Xbox is a good brand and associating it with this terrible app won't really help.

      • MistoyvichMistoyvich commented  ·   ·  Flag as inappropriate

        Can anybody explain me what's the criteria for songs that get added to your playlist on the phone automatically trhough sync versus the ones you added through a PC, tablet or Xbox console?? What's the difference between a phone device and a tablet when it comes to play songs???

      • MistoyvichMistoyvich commented  ·   ·  Flag as inappropriate

        Having your playlists stored in the cloud is not really something revolutionary, it's almost obvious... However assuming you would be streaming in your own songs from the cloud to your phone is senseless. Even for the songs you don't have the ownership, that's why you have DRM... So you simply can't play on your songs when disconnected? What kind of logic is this?

      • John IVJohn IV commented  ·   ·  Flag as inappropriate

        All sorts of trouble w/ syncing which should necessitate a rewrite or some serious QA.
        Windows Phone desktop app can't handle extra large libraries, crashes 3/4 through a 150K library.
        Auto Playlist sync from WMP12 to WP8 device creates phantom blank grey album entries for songs from the same album w/ meta data changes, etc.

      • Chris BChris B commented  ·   ·  Flag as inappropriate

        The desktop app managed to add music that I subsequently could not delete from my 920. Resetting my phone now thanks to this wonderful app! But seriously this is the singular issue for windows phone. Build the drivers and let us use zune! Also don't make this a windows 8 only thing, if it runs on windows 8 it can run on windows 7.

      • as147as147 commented  ·   ·  Flag as inappropriate

        For Windows 7 users using Windows Phone 8 it is a massive slap in the face to use the windows app as it looks like a school leaver wrote it (IN A RUSH). Having used Zune I can't understand what drove Micirosoft to punish what it counts as an important market by releasing such rubbish. Why not keep Zune going until you have something worthy of being an alternative. This is easily the worst user experience piece of software I have seen Microsoft produce and they should be ashamed of themsleves as well as fire the person who thought it was the best way to approach the change from Zune. I don't mind if they want to improve/change the user experience but this is pure amateur hour! Not software the biggest Software company in the world should put its name to.

        I am serious fire the person who sullied the great MS software brand with this terrible terrible piece of software.

      • JackWooJackWoo commented  ·   ·  Flag as inappropriate

        I want to use Zune with my W8 phone! I was today forced to start using iTunes for managing my podcasts.

      • TheNet AvengerTheNet Avenger commented  ·   ·  Flag as inappropriate

        If not Zune, the give us a comparable Windows 8 App that is not the horrid, watered down version of a bad Xbox App and a Sync tool.

        Windows 8 needs a 'real' Music and Video App, not the **** (even after update) the Xbox team is delivering.

        This App also needs to work with WP8 seamlessly.

        Zune and WP7 and Zune Pass work brilliantly. Yet when Microsoft should be showcasing this technology with Windows 8 and WP8, the new iteration is beyond BAD.

        Relook at Zune, make it into a Windows 8 App and integrate it with Xbox Music/Video, and then update Zune for Windows 7 users so it works with Xbox Music/Video and seamlessly works with WP7 and WP8.

        This is NOT rocket science .

      • bitsmithbitsmith commented  ·   ·  Flag as inappropriate

        95% of the time with my WinPhone7, I was listening to music. I've found WP8 just terrible! I can't easily sync music. I cannot delete songs that are on my Zunepass account. There's no easy way to synch my PC zune library with the phone and track my library. I can't stream music at work (Streaming blocked on WiFi & poor LTE reception), so the difficulty moving music back and forth has been a killer for me. I've started using the Nokia Music offline feature. I can't choose the exact music, but I can at least get something on my phone. Not only will I consider a different phone with my next upgrade, but I'll be dropping my Xbox/Zune Pass when it's up this summer too.

        At this point, I probably won't

      • AndyFZ1SAndyFZ1S commented  ·   ·  Flag as inappropriate

        Do away with the annoying blank green tile and bring back Zune pls

      • Anonymous commented  ·   ·  Flag as inappropriate

        Zune, Zune Zune! For anyone who dislikes Zune *caughs* @Macguyver419 has obviously never used it and probably loves the resource hoggy in-bread cousin iTunes. Why would anyone take a beautiful piece of software, remove it's integration and replace it with rubbish? Not to mention splitting up AIO solutions into two that are still requiring both parts to work. Seriously, get your game together or show us what you have planned because this is not it.

      • Simon GregorySimon Gregory commented  ·   ·  Flag as inappropriate

        Today's update for XBM still leaves the app miles off the elegence and functionality of Zune. Please, just bring the old app.

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