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Continue to use Zune for media sync in WP

The WP sync app/manual copy is inferior to Zune for syncing media. Return to Zune for syncing media, including playlists and play counts.

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    EntegyEntegy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    1113 comments

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      • wetworkerwetworker commented  ·   ·  Flag as inappropriate

        People stop asking for zune. It's not coming back. Microsoft and the people running xbox music or Groove have totally lost their way. It has not soul any more. What was one a great services is no longer even mentioned on tech blogs.

        They got Rope-a-doped by the entire tech news industry into killing all the features zune had 5 years ago. Now almost all the streaming services look and even function like zune service.

        It would take a miracle for them to actually put a team together that actually care about the service like skipdeez and they rest of the people who created zune.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Groove music is not good. I am and have been running WP10 since it was first available, thru all its iterations. The current build is not too bad at all, but the new Groove music app "PAILS" when compared to Zune. The cloud may be your future, but for others with no WiFi at work for instance, it is awful. At the very least it should be renamed and made an optional app. Why won't you guys listen?

      • Inf4mouskidInf4mouskid commented  ·   ·  Flag as inappropriate

        Glenn Bolton I understand your upset but I'm here to tell you that the music app in WM10 is much better since they are the same for both desktop and phone. (new Dev tools) I hope they fix the syncing cause chances Are the app just isn't working good on your device (sometime there is hardware communication errors with Windows it happens)

      • Glenn BoltonGlenn Bolton commented  ·   ·  Flag as inappropriate

        Microsoft, you need to LISTEN to your customers. The current Xbox Music app on WP8.1-Update 2 (Current as of this post) is a broken music app. Duplicated playlists added EVERY time I sync? No ability to manage a synced playlist from WMP unless I drag and drop them EVERY time? Hours before what I sync shows up on my phone? Desktop Phone app that doesn't sync for me? UNACCEPTABLE. If it wasn't for how well Cortana handles everything else, I would go back to an old style flip phone.

        The endless rally cry for the Zune software is here for a reason. It's one thing to want it because it's what we're used to, but to ask for it because it was the last solution that works? You really need to re-think your strategy. If you're hoping to break 10% market-share, you should get your syncing apps to work whether by using the Zune software and re-branding it or ANYTHING else that will work.

      • BradBrad commented  ·   ·  Flag as inappropriate

        The only reason I bought a windows phone was because I thought I would easily be able to utilize my Zune collection. Xbox does not match up. I am seriously considering going back to an android phone which has hd screens for movies and so many more app options. ONLY because of the Zune fiasco.

      • BradBrad commented  ·   ·  Flag as inappropriate

        I will add my name to the request! We need a Zune app! X box is not an adequate replacement. At least have Zune software replace the horrible Xbox software

      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        Xbox Music is quite possibly the most worthless music player I have ever used. How on earth did you go from the extremely impressive Zune software and Marketplace to this literal garbage. I have been a long time subscriber and am quite honestly frustrated with the direction you, Microsoft have taken with this.

      • Appo JaxAppo Jax commented  ·   ·  Flag as inappropriate

        Ugh, Zune was art. I have yet to find a device and service that I enjoy as much. I tried replacing my Zune HD with a Windows 8 phone and Xbox Music to no joy. I know that Zune will pr0bably never make a comeback, but here is my vote anyway (figuratively because they declined it).

        Why not create a Zune app on windows phone that works with the software?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Incorrect - there is no way to sync played status with the PC on WP 8.1. There is also no way to have the phone automatically pick up where you left off when playing music/podcasts. The sync options for WP 8.1 are PATHETIC. The single WORST aspect of Windows Phone.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please bring back Zune! I've tried all of your substitutions and bought media monkey and nothing. I repeat NOTHING works as well as Zune did for syncing pictures and music. I realize that the "idea" is to put everything in the cloud BUT Microsoft please be aware that there are still places that the internet DOES NOT WORK let alone the cloud.

      • Shawn BanksShawn Banks commented  ·   ·  Flag as inappropriate

        Please bring the Zune player back for windows pone. There are way to many problems with the way music syncs on WP8 to name.

      • Yehia Abel SalamYehia Abel Salam commented  ·   ·  Flag as inappropriate

        the zune media player was a cornerstone in desktop media players, why would u make me use VLC or the inferior iTunes to manage my library

      • DenelleDenelle commented  ·   ·  Flag as inappropriate

        Cmon Microsoft, I stayed true and copped the htc windows phone and have rocked windows for the last 7 years....where is the loyalty back, will you please bring back zune to sync!

      • Daniel MarrettDaniel Marrett commented  ·   ·  Flag as inappropriate

        I concur with all this users, bring back Zune! the most beautiful and functional media management software ever created. I hangin on to my old Win 7 pc and my Win phone 7.8 because Xbox Music on my Win 8 tablet doesn't even come close. Microsoft, love your customers and they will love you back, else they will leave. Owner of Zune 120, Zune 8, and 2 Win 7.8 phones. I'm sorry that some dork in your company thinks that 16 year olds are your future with Xbox. Your loyal user base is us 50 somethings.

      • KokoroKokoro commented  ·   ·  Flag as inappropriate

        I'm just so over the XBox Music app on my Lumia 920. We've gone from it crashing the phone last year to me needing to do an entire phone reset to get it functional. Now it still can't download unless I leave the lock screen turned off and it in the app and it still takes ages to resume.
        So that's the really bad stuff and I'm just about to dump the whole ecosystem and go completely elsewhere and cancel my music pass cause this is so utterly bad.
        The UI and UX is absolutely hideous compared to Zune, I had to update my laptop to Windows 8 just to sync it with Lumia 920 as they kill off the Win 7 Zune app. I won't let it within a sniff of my actual music collection as it screws it all up and not to mention, won't play back or sync properly on the desktop or web client after about 5pm in Australia and I've never understood why as my internet connection is fast 24x7.
        This is such an abomination of a music player and 2 years after complaining how bad it was to chat support compared to Zune, it stays as rubbish and gets worse. Seriously M$oft, you can't be making much money on it based on low Win 8 market share and users of Windows Phone are dropping. Can't you support the people who like the ecosystem with some actually functional software that puts users first instead of some of the most lousy implementation of nasty DRM the world has ever seen?
        Hmmm, Win 10 for desktop and phone better be good and a massive improvement to the music eco system cause I'm really close to sadly jumping ship and heading for android and spotify.

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